games and online services
information on who we are, how and why we collect, store, use and share personal information, your
rights in relation to
your personal information and how to contact us and the relevant data protection authority in the event
you have a
This policy is divided into the following sections:
We are Kinetic Games Limited and our company registered office is at Stag
Gates House, 63/64 The Avenue, Southampton,
Hampshire, United Kingdom, SO17 1XS. We are a video games developer and publisher; for more information
We use a third party supplier that collects and uses personal information about you on our behalf when you play our games online. We are a ‘controller’ of that personal information and as such we have certain obligations under UK data protection law in relation to that personal information.
Our games are designed to let gamers play online with one another. To help facilitate this, information is shared between gamers, their equipment, our supplier and our distributors that provide our games and online services to you.
In order for us to provide our online services to you, we use and link to services owned and operated by certain trusted third parties as follows:
These third parties may also gather personal information about you in accordance with their own separate privacy policies. For privacy information relating to these other third parties, please consult their privacy policies as appropriate.
We collect personal information about and from you when you use our online
The personal information we collect about you depends on the particular store you purchased our game from ( the personal information we collect is issued from your use of that store’s software) and your activities carried out through our online services (the personal information we collect is issued from your device). This information includes:
Your personal information is used:
Our online services are not intended for use by children and we do not knowingly collect or use personal information relating to children.
When we use your personal information we are required to have a legal basis
for doing so. There are various different
legal bases on which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
Further information — the personal information we
collect, when we collect it and how it is used
For further details on when we collect personal information, what we collect and how it is used, please read the following sections:
|When information is collected||Information asked for||How and why your information is used|
|When you use our online services||IP address;
the public persona name you have chosen to represent you when using our online services (username);
Steam account details necessary to confirm you are authorised to play the game;
HTC account details necessary to confirm you are authorised to play the game; and
voice and other communication through our online services.
|We need your personal information so that we can carry out our contract with
you. It is also
in your and our legitimate
interests for us to use your personal information so that you can access our online services
and enjoy the benefit of
the full functionality of our games.
We will keep this information :
— in the case of your IP address, Steam ID, InfinityTag, username, Steam account details and HTC account details, for no longer than your use of the online service for that session.
— in the case of voice and other communication, until transmission to other gamers is completed.
— in the case of your IP address, Steam ID, Inf inityTag and username and there is an error during your use of our online services, for no longer than 4 weeks, to enable us and our supplier, Exit Games Inc. (Exit Games), to improve our online services.
Please note that we may process your personal information without your knowledge or consent where this is required or permitted by applicable law.
Your IP address, Steam ID, InfinityTag, username, Steam account details and
HTC account details are routinely shared
through our online services with third parties, including Valve Corporation and HTC Corporation. This
enables you to use
our online services.
Your username and voice and other communications through our online services are routinely shared between our supplier, Exit Games Inc. and other online gamers, to enable you to use our online services and play our games with other online gamers.
These third party recipients are (or may be in the case of online gamers) based outside the United Kingdom — for further information including on how we safeguard your personal information when this occurs, see “Transfer of your personal information out of the United Kingdom”.
We will share personal information with law enforcement or other authorities if required by applicable law.
We require you to provide your personal information to enable your use of our online services. If you do not provide your personal data when asked, you may not be able to access our online services or the functionality of our games may be impaired.
Your personal information may be transferred outside the United Kingdom (UK) to:
These transfers are subject to special rules under UK
Some countries have been assessed as providing an adequate level of protection for personal information. Other countries are not considered to have sufficient data protection laws. We will, however, ensure the transfer complies with UK data protection law. We will do this by ensuring one of the following (or one of the other grounds set out in UK data protection law) applies:
Please contact us (see: “How to contact us”) if you want further information on the specific mechanism used by us when transferring your personal information outside of the UK.
UK data protection law gives you certain rights, which you can exercise free of charge. Your rights will differ depending on our lawful basis for processing your personal information. In summary, those include rights to:
For further information on each of those rights, including
circumstances in which they apply, see the Guidance from
the UK Information Commissioner’s Office (ICO) on individuals’ rights under the UK General Data
If you would like to exercise any of your data protection rights, please:
We hope that we can resolve any query or concern you raise about our use of your personal information. If you want to complain about how we have used your personal information, please email us (see: “How to contact us”). However, if we are not able to resolve your complaint to your satisfaction, you can complain to the Information Commissioner’s Office (ICO) or a competent supervisory authority of an EU member state where you work, normally live or where any alleged infringement of data protection laws occurred. The ICO may be contacted at https://ico.org.uk/make-a-complaint/ or by telephoning 0303 123 1113.
This policy was published on 10th June 2021 and last updated on
10th June 2021.
We may change this policy from time to time. When we do we will post the changes on our website. Your continued use of our online services shall be deemed acceptance of our latest version of this policy.
If you would like this policy in another format (for example large print) please contact us (see “How to contact us”).
10th June 2021