important information on who
we are, how and why we collect, store, use and share personal information, your rights in relation to
your personal information and how to contact us and the relevant data protection authority in the
event you have a complaint.
This policy is divided into the following sections:
We are Kinetic Games Limited and our company registered office is at Stag
Gates House, 63/64 The Avenue, Southampton,
Hampshire, United Kingdom, SO17 1XS. We are a video games developer and publisher; for more information
see https://kineticgames.co.uk/. We operate this website.
We collect, use and are responsible for certain personal information about you. We are a ‘controller’ of that personal information and as such we have certain obligations under United Kingdom (UK) data protection law in relation to that personal data.
We may engage with you via websites owned and operated by third parties and/or provide links to such websites from our website. These third party websites include:
These third parties may also gather personal information about you in accordance with their own separate privacy policies. For privacy information relating to these other third parties, please consult their privacy policies as appropriate.
We collect personal information about and from you when you contact us by
email or post, send us
feedback or post material to our YouTube Channel, Discord Server or via Twitter.
The personal information we collect about you depends on the information you provide to us and may include:
Your personal information is used to improve our games and
online services and take action in
response to you contacting us.
Our online services are not intended for use by children and we do not knowingly collect or use personal information relating to children.
When we use your personal information we are required to have a legal basis
for doing so. There are
various different legal bases on which we may rely, depending on what personal information we
process and why.
The legal bases we may rely on include:
Further information — the personal information we
collect, when we collect it and how it is used
For further details on when we collect personal information, what we collect and how it is used, please read the following sections:
|When information is collected||Information that may be collected||How and why your information is used|
|When you contact us||Contact details: your preferred name
and email address.
Discord user details (only if posting on our Discord server): your Discord username, ID and profile picture.
Feedback: the information you provide to help us improve our games.
Bug reports: the information you provide to help us fix a bug in one of our games.
Other information that you volunteer to us.
|We use your personal information to
communicate with you and assist with
your enquiry or request.
We rely on legitimate interests as the lawful basis for collecting and using your personal information.
It is in your and our legitimate interests for us to use your personal information so that we can correspond with you about your enquiry or request and improve our products and services.
We will keep this information no longer than two years from the date of your last communication to us.
Please note that we may process your personal information without your knowledge or consent where this is required or permitted by applicable law.
We require you to provide your personal information to reply to your
We require you to provide your personal information to reply to your communication. If you do not provide your personal information when asked, we may not be able to assist you.
We routinely share personal information with third parties we use to help deliver our products and services or run our business such as;
You can see details of our Discord bot server provider, our Discord bot data storage provider and the third party bot providers currently used on our Discord Server under the ‘rules’ on our Discord Server.
We or the third parties mentioned above may occasionally also need to share personal information with:
Please contact us (see “How to contact us”) if you want further information about who we share our data with and why.
We may transfer your personal information outside the UK. Transfers of
personal information out of
the UK are subject to special rules under UK data protection law.
Some countries have been assessed as providing an adequate level of protection for personal information. Other countries are not considered to have sufficient data protection laws. We will, however, ensure any transfer of personal information outside the UK complies with UK data protection law. We will do this by ensuring one of the following (or one of the other grounds set out in UK data protection law) applies:
Please contact us (see “How to contact us”) if you want further information on the specific mechanism used by us when transferring your personal information outside of the UK.
UK data protection law gives you certain rights, which you can exercise free of charge. Your rights will differ depending on our lawful basis for processing your personal information. In summary, those include rights to:
For further information on each of those rights, including
circumstances in which they apply, see the Guidance from
the UK Information Commissioner’s Office (ICO) on individuals’ rights under the UK General Data
If you would like to exercise any of your data protection rights, please:
We hope that we can resolve any query or concern you raise about our use of your personal information. If you want to complain about how we have used your personal information, please email us (see: “How to contact us”). However, if we are not able to resolve your complaint to your satisfaction, you can complain to the Information Commissioner’s Office (ICO) or a competent supervisory authority of an EU member state where you work, normally live or where any alleged infringement of data protection laws occurred. The ICO may be contacted at https://ico.org.uk/make-a-complaint/ or by telephoning 0303 123 1113.
This policy was published on 10th June 2021 and last updated on
20th July 2021.
We may change this policy from time to time. When we do we will post the changes on our website. Your contacting us, whether through Discord, Twitter, by post, by email or otherwise shall be deemed acceptance of our latest version of this policy.
If you would like this policy in another format (for example large print) please contact us (see “How to contact us”).
20th July 2021